FAQ section

Whether you're curious about shipping, product features, or any other aspect, this FAQ section aims to offer helpful information. Should you not be able to find the answer to your question or would like further assistance, please do not hesitate to contact us.

Can you tell me about Air Relax?

We firmly believe that recovery should be a fundamental component of every training plan for clubs, athletes, coaches, and physiotherapists. Our accomplished team comprises professional triathletes, physical therapists, personal trainers, coaches, and nutritional consultants, boasting degrees in Molecular Medicine, Engineering, and Physiology. With this wealth of expertise, we are committed to delivering top-tier sports recovery and treatment technology. Situated in Ireland, Air Relax Europe stands as the exclusive authorized seller and distributor of Air Relax products in the European market. We take pride in offering outstanding customer service, competitively priced products, and a trustworthy product guarantee.

Who use Compression Therapy Systems?

The Dynamic Compression Recovery system is designed for a diverse range of individuals who prioritize their well-being and seek efficient post-activity recovery. Tailored to meet the needs of athletes, fitness enthusiasts, coaches, and physiotherapists, this innovative system offers targeted compression therapy to enhance recovery after strenuous physical activities. Whether you're a professional athlete aiming for peak performance, a dedicated fitness enthusiast pushing your limits, a coach guiding your team, or a physiotherapist seeking advanced recovery solutions for clients, the Dynamic Compression Recovery system is crafted to support your journey toward optimal physical well-being.

Why should I use Compression Therapy?

Compression therapy offers a myriad of benefits for individuals seeking enhanced recovery and overall well-being. Firstly, it aids in the efficient removal of metabolic waste and reduces inflammation, promoting faster recovery from strenuous physical activities. The targeted compression helps improve blood circulation, preventing the buildup of lactic acid and reducing muscle soreness. Additionally, compression therapy can alleviate swelling and edema, providing relief for those with circulatory issues. Athletes and fitness enthusiasts often turn to compression therapy to enhance performance by minimizing muscle fatigue and supporting joint stability. Whether you're recovering from intense workouts, managing a medical condition, or simply looking to optimize your physical health, compression therapy proves to be a versatile and effective solution.

What are the benefits of Compression Therapy?

Compression therapy offers a range of notable benefits for individuals seeking to optimize their recovery and overall well-being. Some key advantages include:

  1. Enhanced Circulation: Compression garments promote better blood flow, reducing the risk of blood pooling and improving oxygen delivery to muscles.
  2. Faster Recovery: By aiding in the removal of metabolic waste and reducing inflammation, compression therapy accelerates the recovery process after physical activities, minimizing muscle soreness.
  3. Reduced Swelling and Edema: The targeted pressure applied by compression garments helps alleviate swelling and edema, making them beneficial for individuals dealing with circulatory issues or post-surgical recovery.
  4. Muscle Support: Compression garments provide support to muscles and joints, reducing vibrations during movement and minimizing the risk of injury. This is particularly beneficial for athletes and those engaged in high-impact activities.
  5. Improved Lymphatic Drainage: Compression therapy supports the lymphatic system, facilitating the efficient drainage of lymph fluids and reducing the risk of fluid buildup in tissues.
  6. Minimized Fatigue: Athletes often use compression therapy to minimize muscle fatigue during and after exercise, allowing for more prolonged and efficient performance.
  7. Joint Stability: Compression garments contribute to joint stability, offering additional support to areas prone to injury or stress.
  8. Post-Surgical Recovery: Compression therapy is commonly employed in post-surgical recovery to enhance healing, reduce swelling, and improve overall comfort.

These benefits make compression therapy a versatile and effective approach for a wide range of individuals, from athletes and fitness enthusiasts to those managing various health conditions.

How long should a session be?

The optimal duration for a compression therapy session can vary based on individual needs, the specific purpose of the session, and the recommendations from healthcare professionals or product guidelines. Generally, sessions commonly last between 15 to 45 minutes.

For post-exercise recovery, a 20 to 30-minute session is often sufficient to aid in muscle recovery, reduce swelling, and promote overall circulation. If using compression therapy for a specific medical condition, it's crucial to follow the advice provided by a healthcare professional regarding the recommended session duration and frequency.

The difference between PLUS 3.0 and PRO 4.0?

The Air Relax PLUS 3.0 and the Air Relax PRO 4.0 are distinct models within our product lineup, each catering to specific preferences and needs.

The Air Relax PLUS 3.0 offers advanced compression therapy features with customizable settings, making it an excellent choice for users seeking targeted muscle recovery after intense physical activities. With a user-friendly interface, it provides effective relief to athletes, fitness enthusiasts, and individuals managing various recovery needs.

On the other hand, the Air Relax PRO 4.0 is a more advanced model, incorporating additional features and technological enhancements. Built on the foundation of its predecessor, it offers a broader range of compression modes, increased customization options, and potentially more sophisticated technology for an even more tailored recovery experience. The PRO 4.0 is designed to meet the demands of professional athletes, physiotherapists, and those seeking top-of-the-line compression therapy.

Ultimately, the choice between the Air Relax PLUS 3.0 and the Air Relax PRO 4.0 depends on individual preferences, recovery goals, and the level of sophistication desired in the compression therapy experience.

3 Year Warranty

We take pride in offering our customers a substantial advantage with our exceptional 3-year manufacturer warranty, surpassing industry standards and providing unparalleled peace of mind. This extended warranty period, significantly longer than what is typically offered by our competitors, reflects our commitment to the durability and quality of our products. With a focus on customer satisfaction and confidence, our 3-year warranty ensures that you have reliable, long-term support for your purchase. This commitment to excellence underscores our belief in the durability and longevity of our products, allowing our customers to make their choices with the assurance that we stand behind the reliability and quality of every item we offer.

KLARNA Monthly Payments

Our customers can opt for the Klarna monthly payment option, a practical financing solution providing flexibility for managing their purchases. With Klarna, the cost of the purchase can be spread over several monthly payments, offering a convenient approach to budgeting. This payment method is transparent, with clearly defined terms and no hidden fees, ensuring a straightforward financial arrangement. For more details and frequently asked questions about Klarna, please visit Klarna FAQ. Customers interested in this option can select Klarna at the checkout, allowing them to benefit from a structured and manageable payment plan for their purchase.

Do you ship to my country?

We ship to all European countries using a tracked courier service. If you are placing an order from a location outside of Europe, kindly reach out to us at team@air-relax.eu, and we will assist in exploring available delivery options for your specific location.

How long does delivery take?

We dispatch orders from Monday to Friday using reliable tracked courier services like UPS, TNT, or other trusted carriers. Once your order is prepared, you will receive an email containing a tracking code to monitor the delivery progress to your specified address. While the typical delivery timeframe is 3 to 5 working days, certain countries or locations may experience extended delivery periods. The delivery schedule is contingent upon factors such as the chosen courier service, weather conditions, transportation, and other variables that may impact or delay the delivery process.

For those in need of urgent or express delivery, which can take as little as 2 business days, please reach out to us via email at team@air-relax.eu. We will make an effort to arrange express delivery for you, subject to an additional surcharge (varies by country and location) and courier collection times.

30 Day Return Policy

Rest assured when placing your order with us, as our 30-day money-back guarantee ensures your satisfaction. If, for any reason, you wish to return your order, we offer a hassle-free refund with no questions asked. Whether you've had a change of heart, are not entirely pleased with our products, or for any other reason, simply contact us via email at team@air-relax.eu. We will provide you with the necessary details for the return process, and upon receiving the returned items in their original condition and packaging, we will promptly issue your refund.

Can I return my order?

Certainly! You have 30 days from the date of purchase to initiate a return and receive a refund through our money-back guarantee. This applies as long as the product is returned in its original condition, free from damage or breakage. To begin the return process, please send us an email at team@air-relax.eu with your purchase order details, and we will promptly provide you with the necessary information for the return.